Privacy Policy

FRIM CONSULTING SERVICES LTD. ("FRIM", "we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, when you visit our website or otherwise interact with us.

1. Who we are

FRIM CONSULTING SERVICES LTD. is a company registered in England and Wales (Company No. 08646346), with its registered office at Flat-2 12 Sylvan Road, London, England, E11 1QN, United Kingdom. We are the data controller responsible for your personal data.

2. What personal data we collect

We only collect personal data that you choose to give us, primarily through our contact form. This may include:

• Your name
• Your work email address
• Your company name and job designation
• Any other information you include in your message to us

We may also automatically receive limited technical data (such as browser type and IP address) through standard web server logs. See our Cookie Policy for details of any cookies used on this site.

3. How we use your personal data

We use the personal data you provide to:

• Respond to your enquiry or request for information
• Provide you with information about our Credit Risk Management and IT Consulting services, where requested
• Maintain records of our correspondence with you
• Comply with our legal and regulatory obligations

Our legal basis for this processing is our legitimate interest in responding to enquiries and providing information you have requested, and, where applicable, taking steps towards entering into a contract with you or your organisation.

4. Sharing your information

We do not sell or rent your personal data. We may share it with trusted third-party service providers who support our website or business operations (for example, hosting or email providers), strictly for the purpose of providing those services, and only where they are bound by appropriate confidentiality and data protection obligations. We may also disclose personal data where required by law or to protect our legal rights.

5. International transfers

Where any personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Data retention

We retain personal data submitted via our contact form only for as long as necessary to respond to your enquiry and for a reasonable period afterwards to maintain business records, or as required to meet legal, accounting or regulatory requirements. We will securely delete or anonymise data once it is no longer needed.

7. Your rights

Under UK GDPR, you have the right to:

• Be informed about how your data is used
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data in certain circumstances
• Restrict or object to certain processing
• Request data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Keeping your data secure

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

9. Children's privacy

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated revision date.

11. How to complain

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@frimconsulting.co.uk or write to us at our registered office address above.